The International 2018 FAQ
Will I be able to have my order shipped to me?
Yes! Please select a shipping method during your checkout. Please expect 1-2 business days to receive a shipping conformation once the event has ended on Saturday, August 25th.
I have placed an order what do I need to bring and where do I pick it up?
Our pick-up location will at the Canucks Team Store located at Rogers Arena.
Please bring the following with you to pick-up your order
- Order # (found in your Order Confirmation or Pick-Up Available emails)
- Photo ID (that matches your Credit Card)
 I got the wrong size, can I exchange it for the correct size?
Unfortunately all merchandise is final sale, there are no returns or exchanges.Â
I decided I don't want what I ordered, can I return it?
Unfortunately all merchandise is final sale, there are no returns or exchanges.  Â
I am new to Vanbase, can I use my Welcome20 discount code to purchase merchandise for Dota?
All merchandise for Dota is unfortunately not dis-countable as per The International: Dota 2 regulations.  Â