Free Shipping in Canada for Orders over $99. CODE: FREESHIP *Some exclusions Apply.
0 Cart
Added to Cart
    You have items in your cart
    You have 1 item in your cart
    Total

    Returns & Exchanges

    All regular priced items purchased from Vanbase may be returned or exchanged within 30 days as long as the item is unworn, and all original tagging still attached to garment.

    Please note the following restrictions that pertain to each collection:

    • Concerts
      • Final sale, no returns or exchanges.
    • Custom items
      • Final sale, no returns or exchanges.
    • Auction items
      • Final sale, no returns or exchanges.
    • Equipment/ Memorabilia/ Game Worn
      • Final sale, no returns or exchanges.
    • Sale section
    • Final sale, no returns or exchanges.

       

      Refund & Exchange Process

      To initiate a refund or exchange, please contact info@vanbase.ca to arrange the appropriate course of action. Item’s must abide by our return and exchange policy above to remain eligible for refund or exchange. Please note, for exchanges we must receive the wrong item back to us before the new one is shipped!

      Once you have spoken to a Vanbase representative to arrange the return or exchange, you may send your order back to us at:

      Vanbase
      ℅ Canucks Team Store
      Rogers Arena
      800 Griffiths Way  Vancouver, BC  V6B 6G1
      Attn:  RETURNS / EXCHANGES

      Please include: original order slip if possible with a reason for the return, or size you would like to exchange the item for.