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    Returns & Exchanges

    All regular priced items purchased from Vanbase may be returned or exchanged within 30 days as long as the item is unworn, and all original tagging still attached to garment.

    Please note the following restrictions that pertain to each collection:

    • Concerts
      • Final sale, no returns or exchanges.
    • Custom items
      • Final sale, no returns or exchanges.
    • Auction items
      • Final sale, no returns or exchanges.
    • Equipment/ Memorabilia
      • Final sale, no returns or exchanges.


    Refund & Exchange Process

    To initiate a refund or exchange, please contact to arrange the appropriate course of action. Item’s must abide by our return and exchange policy above to remain eligible for refund or exchange. Please note, for exchanges we must receive the wrong item back to us before the new one is shipped!

    Once you have spoken to a Vanbase representative to arrange the return or exchange, you may send your order back to us at:

    ℅ Canucks Team Store
    Rogers Arena
    800 Griffiths Way  Vancouver, BC  V6B 6G1

    Please include original order slip if possible with a reason for the return, or size you would like to exchange the item for.